StaalX Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.staalx.com (the "Site").

HOW WE PROTECT YOUR INFORMATION

The security and confidentiality of both your personal and your company's information are paramount to us. We employ the latest security measures to protect this information from unauthorized access or disclosure. This includes using electronic data encryption and maintaining servers in secure, restricted areas. We also limit access to personal information to employees who require it to offer appropriate account services.

We do not sell any information you provide to third parties. All transactions on the site are confidential, unless we have explicit permission from you to share them.

StaalX's e-commerce model ensures that buyers and sellers on the site remain anonymous to each other to prevent marketing conflicts or the disclosure of any confidential inventory information that could be exploited.

StaalX does not disclose its buyers and sellers to any user of the site.

HOW WE COLLECT INFORMATION

Upon your visit to the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

Device Information is collected using the following technologies:

"Cookies" are data files placed on your device or computer, often including an anonymous unique identifier.

For more information about cookies and how to disable them, click here.

"Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a sale, purchase, or attempt to trade through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you and screen our orders for potential risk or fraud. We may distribute company and industry news via newsletters through emails, from which you can opt-out at any time.

We use the Device Information we collect to help screen for potential risk and fraud (particularly, your IP address) and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and assessing the success of our marketing and advertising campaigns).

We also use Google Analytics to understand how our customers use the Site.

You can read more about how Google uses your Personal Information here.

You can opt-out of Google Analytics here.

We may share your Personal and Company Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we detect a Do Not Track signal from your browser.

When We Share Your Information

We utilize third-party service providers for payment processing. We do not store or retain any credit card information or links to your banks. The information you enter is passed through and processed by these third-party processors, such as Stripe and PayPal.

For the "Pay Later" option, we may obtain some information about your company and may request further information to grant you maximum credit. Information provided for credit assessment may be shared with credit insurance companies, banks, and other financial agencies. Please refrain from submitting any information you consider too sensitive to be shared.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. To request account and transaction information deletion, please email us at support@staalx.com.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We reserve the right to update this privacy policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions or any concerns, please contact us by e-mail at support@staalx.com